Privacy Policy
Last Updated: 25 August 2025
Bromvoel (Pty) Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.bromvoel.co.za.
1. Information We Collect
We may collect the following personal information:
Full Name
Contact Details (Email, Phone Number)
Delivery Address
Payment Information (processed via secure payment gateways)
IP Address and Browsing Behaviour
2. How We Collect Information
When you register an account on our Website
When you purchase a product or service
When you contact us via email or forms
Through cookies and similar technologies
3. Purpose of Processing Personal Information
Your information is processed for the following purposes:
To provide and deliver products/services
To process payments
To improve our website and services
To send order updates and promotional communication (with consent)
To comply with legal obligations
4. Legal Basis for Processing
We process your personal data in accordance with the Protection of Personal Information Act (POPIA) and only for legitimate business purposes.
5. Data Sharing
We do not sell your personal information. We may share information with:
Service providers (e.g., delivery companies, payment processors)
Legal authorities when required by law
6. Data Security
We implement reasonable security measures to protect your personal information. However, we cannot guarantee absolute security of data transmitted over the internet.
7. Your Rights Under POPIA
You have the right to:
Access your personal information
Request correction or deletion of your data
Withdraw consent for marketing communications
Lodge a complaint with the Information Regulator (South Africa)
8. Cookies
Our website uses cookies to improve user experience. By using our website, you consent to our use of cookies. You can disable cookies in your browser settings.
9. Retention of Data
We retain personal data only as long as necessary for business and legal purposes.
10. Contact Information
For privacy-related queries, contact us at:
Email: info@bromvoel.co.za
Phone: 27 71 392 4511